设
备，也可能此设备未正常运行，或是没有安装此设备的所有驱动程序"的错误信息?
a)没有安装正确的驱动程序，或者驱动程序版本不对。
b)中断号与I/O 地址没有设置好。有一些网卡通过跳线开关设置；另外一些是通过随卡带的
软盘中的Setup 程序进行设置。
12、为什么已经安装了网卡和各种网络通讯协议，但"文件及打印共享"是虚的，无法选择？
原因是没有安装"Microsoft 网络上的文件与打印共享"组件。在"网络"属性窗口的"配置"标签
里，单击"添加"按钮，在"请选择网络组件"窗口单击"服务"，单击"添加"按钮，在"选择网络
服务"的左边窗口选择"Microsoft"，在右边窗口选择"Microsoft 网络上的文件与打印机共享"，
单击"确定"按钮，系统可能会要求插入Windows 安装光盘，重新启动系统即可。
13、为什么无法在网络上共享文件和打印机？
a)确认是否安装了文件和打印机共享服务组件。要共享本机上的文件或打印机，必须安装
"Microsoft 网络上的文件与打印机共享"服务。
b)确认是否已经启用了文件或打印机共享服务。在"网络"属性框中选择"配置"选项卡，单击"
文件与打印机共享"按钮，然后选择"允许其他用户访问的我的文件"和"允许其他计算机使用
我的打印机"选项。
c)确认访问服务是共享级访问服务。在"网络"属性的"访问控制"里面应该选择"共享级访问"。
14、为什么无法连接到网络？
a)检查计算机上是否安装了网络适配器，该网络适配器工作是否正常，检查网卡的指示灯是
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否正常。
b)确保网络通信正常，即网线等连接设备完好。
c)确认网络适配器的中断和I/O 地址没有与其他硬件冲突。
d)网络设置可能有问题。
e)曾经违规操作（如盗用他人的机器名和帐号或进行非法扫描攻击等）而被网络中心禁止登
录。
15、为什么无法将台式电脑与笔记本电脑使用直接电缆连接？
笔记本电脑自身可能带有PCMCIA 网卡，在"我的电脑→控制面板→系统→设备管理器"中
删除该"网络适配器"记录后，重新连接即可。
16、登录NT 的 ROOT 域不成功？
如提示找不到任何域服务器来验证密码，则情况可能为：
a)网络不通（即无法PING 通210.33.16.1 和210.33.16.40），请参照第14 条；
b)网络通，但周围的其他用户皆无法登录，则可能是域服务器当机，请通知网络中心；
c)网络通，域服务器工作正常，则可能是机器名已经被人盗用，请通知网络中心。
如提示无用户名或密码错误，则情况可能为：
a)用户输入用户名和密码时有错，请重新尝试；
b）周围其他用户皆有此现象，则校园网内出现了非法的域服务器，请通知网络中心。
如提示该帐号不许在该工作站上登录：校园网用户凡有INTERNET 权限的帐号皆与机器名
绑定，请检查您的机器名设置是否正确。
如提示该帐号已经过期：您的付费帐号可能已经到期，请到网络中心续缴网络包月费用。
17、为什么访问外部INTERNET 网页时，IE 的状态栏显示正在检测代理服务器设置，信息
一直不出现？
请先在IE 窗按“停止”，然后从菜单的[工具]-->Internet 选项-->连接-->局域网设置：将自动
配置栏中的两个勾都清空。
18、为什么internet 上有些文件无法下载？
a)可能该站点有错，无法找到指定的文件；
b)如果重复弹出密码验证框，则指定文件存放于ftp 服务器上，请参照包月用户指南安装代
理的客户端，然后使用网络蚂蚁一类的下载工具进行下载。
附 常用指令
检查自己的网络参数
win 95/97/98/se/me: 请从[开始]-->[运行]：键入 winipcfg , 回车确定
win nt/2k/xp : 请从[开始]-->[程序]-->[附件]-->[命令提示符]: 键入 ipconfig /all 回车
检查网络通畅的常用命令 PING ：
win9x/se/me 请从[开始]-->[程序]-->[MSDOS 方式]；
win2k 请从[开始]-->[程序]-->[附件]-->[命令提示符]。
指令： ping <对方机器的IP 地址或机器名或域名>
例1： 网络正常
C:>ping 210.33.16.8
Pinging 210.33.16.8 with 32 bytes of data:
Reply from 210.33.16.8: bytes=32 time<10ms TTL=255
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Reply from 210.33.16.8: bytes=32 time<10ms TTL=255
Reply from 210.33.16.8: bytes=32 time<10ms TTL=255
Reply from 210.33.16.8: bytes=32 time<10ms TTL=255
例2： 网络可能不通，请尝试 PING 自已的网关是否通
C:>ping 210.33.16.8
Pinging 210.33.16.8 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
例3： 网络连接质量不好，可能是由于网卡的驱动程序不完全兼容，或者网络连接衰减严
重造成
C:>ping 210.33.16.8
Pinging 210.33.16.8 with 32 bytes of data:
Reply from 210.33.16.8: bytes=32 time=210ms TTL=255
Request timed out.
Reply from 210.33.16.8: bytes=32 time<10ms TTL=255
Reply from 210.33.16.8: bytes=32 time=548ms TTL=255
例4： 网络正常，DNS 设置正确。
C:>ping proxy
Pinging proxy [210.33.16.8] with 32 bytes of data:
Reply from 210.33.16.8: bytes=32 time<10ms TTL=128
Reply from 210.33.16.8: bytes=32 time<10ms TTL=128
Reply from 210.33.16.8: bytes=32 time<10ms TTL=128
Reply from 210.33.16.8: bytes=32 time<10ms TTL=128
出现以下例5 例6 的情况，请参照第6 条检查DNS 设置。
例5：
C:>ping proxy
Bad IP address proxy.
例6：
C:>ping proxy
Pinging proxy [202.101.188.67] with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 210.33.16.10: Destination net unreachable.
Request timed out.
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分类：中级技巧
英文版本（分为系统进程与应用进程）：
系统进程列表
1、system process - system process - Process Information
Process 文件: system process or system process
Process Name: Windows Memory Handler System Process
Description: The Windows Memory Handler System Process zeroes any free pages of RAM and is
the only process with priority 0
Common Errors: N/A
System Process: Yes
2、alg - alg.exe - Process Information
Process 文件: alg or alg.exe
Process Name: Application Layer Gateway Service
Description: The Application Layer Gateway Service is Used for Internet Connection Sharing
Common Errors: N/A
System Process: Yes
3、csrss - csrss.exe - Process Information
Process 文件: csrss or csrss.exe
Process Name: Client/Server Runtime Server Subsystem
Description: The Windows Client Server Runtime Subsystem handles Windows and Graphics
Functions for all Subsystems
Common Errors: N/A
System Process: Yes
4、ddhelp - ddhelp.exe - Process Information
Process 文件: ddhelp or ddhelp.exe
Process Name: DirectDraw Helper
Description: DirectDraw Helper is part of DirectX and is used for graphics related services
Common Errors: N/A
System Process: Yes
5、dllhost - dllhost.exe - Process Information
Process 文件: dllhost or dllhost.exe
Process Name: DCOM DLL Host Process
Description: The DCOM DLL Host process supports DLL based COM objects and is used by
many Windows programs
Common Errors: N/A
System Process: Yes
6、explorer - explorer.exe - Process Information
Process 文件: explorer or explorer.exe
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Process Name: Program Manager
Description: The Windows Program Manager or Windows Explorer handles the Windows
Graphical Shell including the Start-menu, Taskbar, Desktop and File Manager
Common Errors: N/A
System Process: Yes
7、inetinfo - inetinfo.exe - Process Information
Process 文件: inetinfo or inetinfo.exe
Process Name: IIS Admin Service Helper
Description: InetInfo is Part of Microsoft Internet Infomation Services (IIS) and is used for
debugging
Common Errors: N/A
System Process: Yes
8、internat - internat.exe - Process Information
Process 文件: internat or internat.exe
Process Name: Input Locales
Description: The Input Locales Traybar icon is used to change regional settings such as Keyboard
type, Currency or Date format
Common Errors: N/A
System Process: Yes
9、kernel32 - kernel32.dll - Process Information
Process 文件: kernel32 or kernel32.dll
Process Name: Windows Kernel Process
Description: The Windows Kernel provides System Services for managing Threads, Memory, and
Resources
Common Errors: N/A
System Process: Yes
10、lsass - lsass.exe - Process Information
Process 文件: lsass or lsass.exe
Process Name: Local Security Authority Service
Description: The Windows Local Security Authority Server Process Handles Windows Security
Mechanisms
Common Errors: N/A
System Process: Yes
11、mdm - mdm.exe - Process Information
Process 文件: mdm or mdm.exe
Process Name: Machine Debug Manager
Description: The Machine Debug Manager is used for Debugging Applications and is Installed by
the Microsoft Script Editor which is included in Microsoft Office
Common Errors: N/A
System Process: Yes
12、mmtask - mmtask.tsk - Process Information
Process 文件: mmtask or mmtask.tsk
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Process Name: Multimedia Support Task
Description: The Windows Multimedia Background Task Support Module handles multimedia
services like MIDI
Common Errors: N/A
System Process: Yes
13、mprexe - mprexe.exe - Process Information
Process 文件: mprexe or mprexe.exe
Process Name: Windows Routing ProcessThe Windows Routing Process Routes incoming
network requests to the appropriate network provider
Description:
Common Errors: N/A
System Process: Yes
14、msgsrv32 - msgsrv32.exe - Process Information
Process 文件: msgsrv32 or msgsrv32.exe
Process Name: Windows Message Server
Description: The Windows Message Server Loads Windows Drivers and the Program Manager at
start up
Common Errors: N/A
System Process: Yes
15、mstask - mstask.exe - Process Information
Process 文件: mstask or mstask.exe
Process Name: Windows Task Scheduler
Description: The Windows Task Scheduler is used to schedule tasks such at backups or updates to
run at certain times or dates
Common Errors: N/A
System Process: Yes
16、regsvc - regsvc.exe - Process Information
Process 文件: regsvc or regsvc.exe
Process Name: Remote Registry Service
Description: The Remote Registry Service allows Access to the Windows Registry from Remote
Computers
Common Errors: N/A
System Process: Yes
17、rpcss - rpcss.exe - Process Information
Process 文件: rpcss or rpcss.exe
Process Name: RPC Portmapper
Description: The Windows RPC portmapper process handles RPC-calls (Remote Procedure Calls)
and maps them to the appropriate service provider
Common Errors: N/A
System Process: Yes
18、services - services.exe - Process Information
Process 文件: services or services.exe
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Process Name: Windows Service Controller
Description: Managers Windows Services
Common Errors: N/A
System Process: Yes
19、smss - smss.exe - Process Information
Process 文件: smss or smss.exe
Process Name: Session Manager Subsystem
Description: The Session Manager Subsystem initializes system environment variables, MS-DOS
devices names such as LPT1 and COM1, loads the kernel for the Win32 subsystem, and starts the
Windows Logon Process
Common Errors: N/A
System Process: Yes
20、snmp - snmp.exe - Process Information
Process 文件: snmp or snmp.exe
Process Name: Microsoft SNMP Agent
Description: The Windows Simple Network Managment Protocol (SNMP) Agent is a proxy that
listens for requests and hands them off to the appropriate network provider
Common Errors: N/A
System Process: Yes
21、spool32 - spool32.exe - Process Information
Process 文件: spool32 or spool32.exe
Process Name: Printer Spooler
Description: The Windows Printer Spooler stores printer jobs and forwards them to the printer
when it is ready
Common Errors: N/A
System Process: Yes
22、spoolsv - spoolsv.exe - Process Information
Process 文件: spoolsv or spoolsv.exe
Process Name: Printer Spooler Service
Description: The Windows Printer Spooler stores printer jobs and forwards them to the printer
when it is ready
Common Errors: N/A
System Process: Yes
23、stisvc - stisvc.exe - Process Information
Process 文件: stisvc or stisvc.exe
Process Name: Still Image Service
Description: The Still Image Service handles scanners and digital cameras and is installed by
Windows if a Scanner or Camera is connected to the computer
Common Errors: N/A
System Process: Yes
24、svchost - svchost.exe - Process Information
Process 文件: svchost or svchost.exe
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Process Name: Service Host Process
Description: The Service Host Process is generic host process for services that are run from
dynamic-link libraries (DLLs)
Common Errors: N/A
System Process: Yes
25、taskmon - taskmon.exe - Process Information
Process 文件: taskmon or taskmon.exe
Process Name: Windows Task Optimizer
Description: The Windows Task Optimizer monitors how often you use a program and is used by
defrag to optimize the harddisk for loading commonly used programs
Common Errors: N/A
System Process: Yes
26、tcpsvcs - tcpsvcs.exe - Process Information
Process 文件: tcpsvcs or tcpsvcs.exe
Process Name: TCP/IP Services
Description: The TCP/IP Services Application supports network and internet communication
through TCP/IP
Common Errors: N/A
System Process: Yes
27、winlogon - winlogon.exe - Process Information
Process 文件: winlogon or winlogon.exe
Process Name: Windows Logon Process
Description: The Windows NT Logon Utility handles user logons
Common Errors: N/A
System Process: Yes
28、winmgmt - winmgmt.exe - Process Information
Process 文件: winmgmt or winmgmt.exe
Process Name: Windows Management Service
Description: The Windows Management Service handles requests for Windows Management
Instrumentation data (WMI) from client applications
Common Errors: N/A
System Process: Yes
普通进程：
1、absr - absr.exe - Process Information
Process 文件: absr or absr.exe
Process Name: Backdoor.Autoupder Virus
Description: This Process is create by the Backdoor.Autoupder Virus
Common Errors: N/A
System Process: No
2、agentsvr - agentsvr.exe - Process Information
Process 文件: agentsvr or agentsvr.exe
Process Name: OLE automation server
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Description: OLE Automation Server is a Part of Microsoft Agent
Common Errors: N/A
System Process: No
3、aim - aim.exe - Process Information
Process 文件: aim or aim.exe
Process Name: AOL Instant Messenger
Description: AOL Instant Messenger is an Online Chat and Instant Messaging Client
Common Errors: N/A
System Process: No
4、airsvcu - airsvcu.exe - Process Information
Process 文件: airsvcu or airsvcu.exe
Process Name: Microsoft Media Manager
Description: The Microsoft Media Manager loads at Startup and Indexes Files and Folders on the
Harddrive. It can be disabled from the Control Panel.
Common Errors: N/A
System Process: No
5、alogserv - alogserv.exe - Process Information
Process 文件: alogserv or alogserv.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
6、avconsol - avconsol.exe - Process Information
Process 文件: avconsol or avconsol.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
7、avsynmgr - avsynmgr.exe - Process Information
Process 文件: avsynmgr or avsynmgr.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
8、bcb - bcb.exe - Process Information
Process 文件: bcb or bcb.exe
Process Name: Borland C++ Builder
Description: Borland C++ Builder
Common Errors: N/A
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System Process: No
9、calc - calc.exe - Process Information
Process 文件: calc or calc.exe
Process Name: Calculator
Description: Microsoft Windows Calculator
Common Errors: N/A
System Process: No
10、ccapp - ccapp.exe - Process Information
Process 文件: ccapp or ccapp.exe
Process Name: Symantec Common Client
Description: The Symantec Common Client Application is included with Norton AntiVirus 2003
and Norton Personal Firewall 2003
Common Errors: N/A
System Process: No
11、charmap - charmap.exe - Process Information
Process 文件: charmap or charmap.exe
Process Name: Windows Character Map
Description: The Microsoft Windows Character Map Utility Helps you find unusual Characters
Common Errors: N/A
System Process: No
12、cidaemon - cidaemon.exe - Process Information
Process 文件: cidaemon or cidaemon.exe
Process Name: Microsoft Indexing Service
Description: The Indexing Service runs in the background and catalogues files so that you can
search for files containing a specific text string
Common Errors: N/A
System Process: No
13、cisvc - cisvc.exe - Process Information
Process 文件: cisvc or cisvc.exe
Process Name: Microsoft Index Service Helper
Description: The Microsoft Index Service Helper monitors the memory usage of Microsoft
Indexing Service (cidaemon.exe) and automatically restarts cidaemon.exe if it uses more than
40Mb of memory
Common Errors: N/A
System Process: No
14、cmd - cmd.exe - Process Information
Process 文件: cmd or cmd.exe
Process Name: Windows Command PromptMicrosoft Windows Command Prompt. Unlike the old
command.com, cmd.exe is a 32bit command prompt used in WinNT/2000/XP
Description:
Common Errors: N/A
System Process: No
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15、cmesys - cmesys.exe - Process Information
Process 文件: cmesys or cmesys.exe
Process Name: Gator GAIN Adware
Description: The Gator GAIN Adware is installed by certain free softwares and is an advertising
spyware which runs in the background and displays advertisements
Common Errors: N/A
System Process: No
16、ctfmon - ctfmon.exe - Process Information
Process 文件: ctfmon or ctfmon.exe
Process Name: Alternative User Input Services
Description: Handles Alternative User Input Text Processor (TIP) and the Microsoft Office
Language Bar. Ctfmon.exe provides text input support for speech recognition, handwriting
recognition, keyboard, translation, and other alternative user input technologies
Common Errors: N/A
System Process: No
17、ctsvccda - ctsvccda.exe - Process Information
Process 文件: ctsvccda or ctsvccda.exe
Process Name: Create CD-ROM Services
Description: Creative Services for CD-ROM Access service in W9X
Common Errors: N/A
System Process: No
18、defwatch - defwatch.exe - Process Information
Process 文件: defwatch or defwatch.exe
Process Name: Norton AntiVirus
Description: Norton Anti-Virus scans you files and email for viruses
Common Errors: N/A
System Process: No
19、devldr32 - devldr32.exe - Process Information
Process 文件: devldr32 or devldr32.exe
Process Name: Create Device Loader
Description: Creative Device Loader is a Create Soundblaster Driver
Common Errors: N/A
System Process: No
20、directcd - directcd.exe - Process Information
Process 文件: directcd or directcd.exe
Process Name: Adaptec DirectCD
Description: Adaptec DirectCD is used to write/read files to/from DirectCD formatted CDs
directly using the Windows Filemanager
Common Errors: N/A
System Process: No
21、em_exec - em_exec.exe - Process Information
Process 文件: em_exec or em_exec.exe
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Process Name: Logitech Mouse Settings
Description: The Logitech MouseWare Trayicon from which you can access the Control Panel
Mouse properties and the MouseWare help
Common Errors: N/A
System Process: No
22、findfast - findfast.exe - Process Information
Process 文件: findfast or findfast.exe
Process Name: Microsoft Office Indexing
Description: The Microsoft Office Indexing process is Used by Microsoft Office applications to
index Office Documents to speed up search operations
Common Errors: N/A
System Process: No
23、gmt - gmt.exe - Process Information
Process 文件: gmt or gmt.exe
Process Name: Gator Spyware Component
Description: The Gator Spyware Component is installed with Gator and is started when you open
Gator
Common Errors: N/A
System Process: No
24、hh - hh.exe - Process Information
Process 文件: hh or hh.exe
Process Name: Windows HelpThe Windows Help Program is used to open Help files and
Documentation included with many Windows Programs
Description:
Common Errors: N/A
System Process: No
25、hidserv - hidserv.exe - Process Information
Process 文件: hidserv or hidserv.exe
Process Name: Microsoft Human Interface Device Audio Service
Description: Backround Service which provides support for USB Audio Devices and USB
Multimedia keyboards
Common Errors: N/A
System Process: No
普通进程：
26、iexplore - iexplore.exe - Process Information
Process 文件: iexplore or iexplore.exe
Process Name: Internet Explorer
Description: The Microsoft Internet Explorer Web Browser is used to Browse the World Wide
Web through HTTP
Common Errors: N/A
System Process: No
27、irmon - irmon.exe - Process Information
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Process 文件: irmon or irmon.exe
Process Name: Windows Infrared Port Monitor
Description: The Windows IRMon Process Monitors the Infrared port activity
Common Errors: N/A
System Process: No
28、loadqm - loadqm.exe - Process Information
Process 文件: loadqm or loadqm.exe
Process Name: MSN Queue Manager Loader
Description: The MSN Queue Manager Loader is installed with MSN Explorer and MSN
Messenger. It can somtimes use a lot of system resources
Common Errors: N/A
System Process: No
29、loadwc - loadwc.exe - Process Information
Process 文件: loadwc or loadwc.exe
Process Name: Load WebCheck
Description: Load WebCheck customizes some of the settings in Internet Explorer, adds, removes,
and updates subscriptions and propagates settings for user profiles
Common Errors: N/A
System Process: No
30、mad - mad.exe - Process Information
Process 文件: mad or mad.exe
Process Name: System Attendant Service
Description: The System Attendant Service for Microsoft Exchange Server runs in the background
and is needed by Microsoft Exchange Server. It loads DLLs for Microsoft Exchange, writes log
messages and generates the offline address books
Common Errors: N/A
System Process: No
31、mcshield - mcshield.exe - Process Information
Process 文件: mcshield or mcshield.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
32、mgabg - mgabg.exe - Process Information
Process 文件: mgabg or mgabg.exe
Process Name: Matrox BIOS Guard
Description: Matrox BIOS Guard Process
Common Errors: N/A
System Process: No
33、mmc - mmc.exe - Process Information
Process 文件: mmc or mmc.exe
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Process Name: Windows Disk Defragmenter
Description: Windows Disk Defragmenter is used to Defragment fragmented Harddrives for
increased Performance
Common Errors: N/A
System Process: No
34、mobsync - mobsync.exe - Process Information
Process 文件: mobsync or mobsync.exe
Process Name: Microsoft Synchronization Manager
Description: Part of Internet Explorer which runs in the background and handles the View Pages
Offline" feature
Common Errors: N/A
System Process: No
35、msbb - msbb.exe - Process Information
Process 文件: msbb or msbb.exe
Process Name: MSBB Web3000 Spyware Application
Description: The MSBB Web3000 Spyware Application is included with some adware products
and is started from the registry when Windows is loaded
Common Errors: N/A
System Process: No
36、msdtc - msdtc.exe - Process Information
Process 文件: msdtc or msdtc.exe
Process Name: Distributed Transaction Coordinator
Description: The Microsoft Distributed Transaction Coordinator handles transactions across
multiple servers and is installed by Microsoft Personal Web Server and Microsoft SQL Server
Common Errors: N/A
System Process: No
37、msiexec - msiexec.exe - Process Information
Process 文件: msiexec or msiexec.exe
Process Name: Windows Installer Component
Description: Windows Installer Component which is used to install new programs that uses
Windows Installer package files (MSI)
Common Errors: N/A
System Process: No
38、msimn - msimn.exe - Process Information
Process 文件: msimn or msimn.exe
Process Name: Microsoft Outlook Express
Description: Microsoft Outlook Express is an Email and Newsgroup Client included with
Microsoft Windows
Common Errors: N/A
System Process: No
39、msmsgs - msmsgs.exe - Process Information
Process 文件: msmsgs or msmsgs.exe
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Process Name: MSN Messenger Traybar Process
Description: MSN Messenger is an Online Chat and Instant Messaging Client
Common Errors: N/A
System Process: No
40、msoobe - msoobe.exe - Process Information
Process 文件: msoobe or msoobe.exe
Process Name: Windows Product Activation
Description: Windows Product Activation is used to Active an Windows XP License
Common Errors: N/A
System Process: No
41、mspmspsv - mspmspsv.exe - Process Information
Process 文件: mspmspsv or mspmspsv.exe
Process Name: WMDM PMSP Service
Description: Helper Service needed installed by Windows Media Player 7
Common Errors: N/A
System Process: No
42、navapsvc - navapsvc.exe - Process Information
Process 文件: navapsvc or navapsvc.exe
Process Name: Norton AntiVirus Auto-Protect Service
Description: Norton Anti-Virus scans you files and email for viruses
Common Errors: N/A
System Process: No
43、navapw32 - navapw32.exe - Process Information
Process 文件: navapw32 or navapw32.exe
Process Name: Norton AntiVirus Agent
Description: Norton Anti-Virus scans you files and email for viruses
Common Errors: N/A
System Process: No
44、ndetect - ndetect.exe - Process Information
Process 文件: ndetect or ndetect.exe
Process Name: ICQ Ndetect Agent
Description: The ICQ Ndetect Agent is used by ICQ to detect an Internet Connection
Common Errors: N/A
System Process: No
45、notepad - notepad.exe - Process Information
Process 文件: notepad or notepad.exe
Process Name: Notepad
Description: The Notepad Text Editor is used to Open Text Documents and is included with
Windows
Common Errors: N/A
System Process: No
46、ntbackup - ntbackup.exe - Process Information
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Process 文件: ntbackup or ntbackup.exe
Process Name: Windows Backup
Description: The Windows Backup Utility is used to backup files and folders
Common Errors: N/A
System Process: No
47、ntvdm - ntvdm.exe - Process Information
Process 文件: ntvdm or ntvdm.exe
Process Name: Windows 16-bit Virtual Machine
Description: The Windows Virtual Machine for 16-bit Windows and Dos programs is used to run
dos programs and old Windows programs inside a virtual machine
Common Errors: N/A
System Process: No
48、nvsvc32 - nvsvc32.exe - Process Information
Process 文件: nvsvc32 or nvsvc32.exe
Process Name: NVIDIA Driver Helper Service
Description: NVIDIA Driver Helper Service is installed by NVIDIA Graphics Card Drivers
Common Errors: N/A
System Process: No
49、nwiz - nwiz.exe - Process Information
Process 文件: nwiz or nwiz.exe
Process Name: NVIDIA nView Control Panel
Description: NVIDIA nView Control Panel is installed by NVIDIA Graphics Card Drivers
provides desktop layout settings and optimizations
Common Errors: N/A
System Process: No
50、osa - osa.exe - Process Information
Process 文件: osa or osa.exe
Process Name: Office Startup Assistant
Description: The Microsoft Office Startup Assistant is loaded at Startup and improves
performance by handling automation, office fonts, certain office commands and Outlook
notifications
Common Errors: N/A
System Process: No
51、powerpnt - powerpnt.exe - Process Information
Process 文件: powerpnt or powerpnt.exe
Process Name: Microsoft PowerPoint
Description: Microsoft PowerPoint is a Presentation Program included with Microsoft Office
Common Errors: N/A
System Process: No
52、pstores - pstores.exe - Process Information
Process 文件: pstores or pstores.exe
Process Name: Protected Storage Service
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Description: The Microsoft Protected Storage Service handles Protected Storage Passwords
Common Errors: N/A
System Process: No
53、qttask - qttask.exe - Process Information
Process 文件: qttask or qttask.exe
Process Name: Quick Time Tray Icon
Description: The Quick Time Tray Icon enables you to start Quick Time from the System Tray
Common Errors: N/A
System Process: No
54、rnaapp - rnaapp.exe - Process Information
Process 文件: rnaapp or rnaapp.exe
Process Name: Windows Modem Connection
Description: The Windows Modem Connection Process handles dial-up modem connections
Common Errors: N/A
System Process: No
55、rtvscan - rtvscan.exe - Process Information
Process 文件: rtvscan or rtvscan.exe
Process Name: Norton AntiVirus
Description: Norton Anti-Virus scans you files and email for viruses
Common Errors: N/A
System Process: No
56、rundll32 - rundll32.exe - Process Information
Process 文件: rundll32 or rundll32.exe
Process Name: Windows RUNDLL32 Helper
Description: The Windows Rundll32 Program is used to run DLLs as programs and is used by
many programs to execute functions located in a DLL file
Common Errors: N/A
System Process: No
57、sndrec32 - sndrec32.exe - Process Information
Process 文件: sndrec32 or sndrec32.exe
Process Name: indows Sound Recorder
Description: The Windows Sound Recorder is used to play and record sound files (.wav)
Common Errors: N/A
System Process: No
58、spoolss - spoolss.exe - Process Information
Process 文件: spoolss or spoolss.exe
Process Name: Printer Spooler Subsystem
Description: The Windows Printer Spooler Subsystem controls despooling of Printer data from
Disk to Printer
Common Errors: N/A
System Process: No
59、starter - starter.exe - Process Information
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Process 文件: starter or starter.exe
Process Name: Creative Labs Ensoniq Mixer Tray icon
Description: Tray Icon for opening the Creative Sound Mixer installed with Creative Soundcards
(Soundblaster)
Common Errors: N/A
System Process: No
60、systray - systray.exe - Process Information
Process 文件: systray or systray.exe
Process Name: Windows Power Management
Description: The Windows power management process handles Energy saving functions and is
loaded at startup
Common Errors: N/A
System Process: No
61、tapisrv - tapisrv.exe - Process Information
Process 文件: tapisrv or tapisrv.exe
Process Name: TAPI Service
Description: Background Service which provides Windows Telephony (TAPI) Support
Common Errors: N/A
System Process: No
62、userinit - userinit.exe - Process Information
Process 文件: userinit or userinit.exe
Process Name: UserInit Process
Description: The UserInit program runs logon scripts, reestablishes network connections and starts
the Shell
Common Errors: N/A
System Process: No
63、vptray - vptray.exe - Process Information
Process 文件: vptray or vptray.exe
Process Name: Norton AntiVirus
Description: Norton Anti-Virus scans you files and email for viruses
Common Errors: N/A
System Process: No
64、vshwin32 - vshwin32.exe - Process Information
Process 文件: vshwin32 or vshwin32.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
65、vsmon - vsmon.exe - Process Information
Process 文件: vsmon or vsmon.exe
Process Name: True Vector Internet Monitor
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Description: The True Vector Internet Monitor is a component of the ZoneAlarm Personal
FireWall which monitors internet traffic and generates alerts
Common Errors: N/A
System Process: No
66、vsstat - vsstat.exe - Process Information
Process 文件: vsstat or vsstat.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
67、wab - wab.exe - Process Information
Process 文件: wab or wab.exe
Process Name: Address BookThe Address Book stored email address and contact information and
is used by Outlook
Description:
Common Errors: N/A
System Process: No
68、webscanx - webscanx.exe - Process Information
Process 文件: webscanx or webscanx.exe
Process Name: McAfee VirusScan
Description: McAfee VirusScan is an Anti-Virus program which Scans your Files and Emails for
Viruses
Common Errors: N/A
System Process: No
69、winoa386 - winoa386.mod - Process Information
Process 文件: winoa386 or winoa386.mod
Process Name: MS-DOS Console
Description: The Windows MS-DOS Console provides DOS console and script funtions in
Windows
Common Errors: N/A
System Process: No
70、winproj - winproj.exe - Process Information
Process 文件: winproj or winproj.exe
Process Name: Microsoft Project
Description: Microsoft Project is a Project planning program
Common Errors: N/A
System Process: No
71、winroute - winroute.exe - Process Information
Process 文件: winroute or winroute.exe
Process Name: WinRoute
Description: WinRoute is a firewall/router/connection sharing software for Windows
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Common Errors: N/A
System Process: No
72、wkcalrem - wkcalrem.exe - Process Information
Process 文件: wkcalrem or wkcalrem.exe
Process Name: Microsoft Works Calendar Reminder
Description: The Microsoft Works Calendar Reminders Background process shows popup
reminders for scheduled events in your Works Calendar
Common Errors: N/A
System Process: No
73、wkqkpick - wkqkpick.exe - Process Information
Process 文件: wkqkpick or wkqkpick.exe
Process Name: WinZip traybar icon
Description: The WinZip traybar icon allows you to start WinZip from the traybar
Common Errors: N/A
System Process: No
74、wordpad - wordpad.exe - Process Information
Process 文件: wordpad or wordpad.exe
Process Name: Wordpad
Description: Wordpad is a text editor used to open and edit txt and rtf documents
Common Errors: N/A
System Process: No
75、wowexec - wowexec.exe - Process Information
Process 文件: wowexec or wowexec.exe
Process Name: Windows On Windows Execution Process
Description: Windows On Windows Execution Support Process provides support for 16-bit
Windows applications together with ntvdm.exe
Common Errors: N/A
System Process: No
三类 2000 系统进程 的总列表（转）
系统的进程列表
进程名 描述
最基本的系统进程（也就是说，这些进程是系统运行的基本条件，有了这些进程，系统就能
正常运行）
smss.exe Session Manager
csrss.exe 子系统服务器进程
winlogon.exe 管理用户登录
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services.exe 包含很多系统服务
lsass.exe 管理 IP 安全策略以及启动 ISAKMP/Oakley (IKE) 和 IP 安全驱动程序。(系统服
务) 产生会话密钥以及授予用于交互式客户/服务器验证的服务凭据(ticket)。(系统服务)
->netlogon
svchost.exe 包含很多系统服务 !!!->eventsystem,
(SPOOLSV.EXE 将文件加载到内存中以便迟后打印。)
explorer.exe 资源管理器
(internat.exe 托盘区的拼音图标)
====================================================================
附加的系统进程（这些进程不是必要的，你可以根据需要通过服务管理器来增加或减少）
mstask.exe 允许程序在指定时间运行。(系统服务)->schedule
regsvc.exe 允许远程注册表操作。(系统服务)->remoteregister
winmgmt.exe 提供系统管理信息(系统服务)。
inetinfo.exe->msftpsvc,w3svc,iisadmn
tlntsvr.exe->tlnrsvr
tftpd.exe 实现 TFTP Internet 标准。该标准不要求用户名和密码。远程安装服务的一部分。
(系统服务)
termsrv.exe ->termservice
dns.exe 应答对域名系统(DNS)名称的查询和更新请求。(系统服务)
=================================================================
以下全是系统服务,并且很少会用到，如果你暂时用不着,应该关掉(对安全有害 )
tcpsvcs.exe 提供在 PXE 可远程启动客户计算机上远程安装 Windows 2000 Professional 的
能力。(系统服务)->simptcp
支持以下 TCP/IP 服务：Character Generator, Daytime, Discard, Echo, 以及 Quote of the Day。
(系统服务)
ismserv.exe 允许在 Windows Advanced Server 站点间发送和接收消息。(系统服务)
ups.exe 管理连接到计算机的不间断电源(UPS)。(系统服务)
wins.exe 为注册和解析 NetBIOS 型名称的 TCP/IP 客户提供 NetBIOS 名称服务。(系统服
务)
llssrv.exe License Logging Service(system service)
ntfrs.exe 在多个服务器间维护文件目录内容的文件同步。(系统服务)
RsSub.exe 控制用来远程储存数据的媒体。(系统服务)
locator.exe 管理 RPC 名称服务数据库.->rpclocator(区 RpcSs)
lserver.exe 注册客户端许可证。(系统服务)
dfssvc.exe 管理分布于局域网或广域网的逻辑卷。(系统服务)
clipsrv.exe 支持“剪贴簿查看器”，以便可以从远程剪贴簿查阅剪贴页面。(系统服务)
msdtc.exe 并列事务，是分布于两个以上的数据库，消息队列，文件系统，或其它事务保护
资源管理器。(系统服务)
faxsvc.exe 帮助您发送和接收传真。(系统服务)
cisvc.exe Indexing Service(system service)!!!
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dmadmin.exe 磁盘管理请求的系统管理服务。(系统服务)
mnmsrvc.exe 允许有权限的用户使用 NetMeeting 远程访问 Windows 桌面。(系统服务)
netdde.exe 提供动态数据交换 (DDE) 的网络传输和安全特性。(系统服务)
smlogsvc.exe 配置性能日志和警报。(系统服务)
rsvp.exe 为依赖质量服务(QoS)的程序和控制应用程序提供网络信号和本地通信控制安装功
能。(系统服务)
RsEng.exe 协调用来储存不常用数据的服务和管理工具。(系统服务)
RsFsa.exe 管理远程储存的文件的操作。(系统服务)
grovel.exe 扫描零备份存储(SIS)卷上的重复文件，并且将重复文件指向一个数据存储点，以
节省磁盘空间。(系统服务)
SCardSvr.exe 对插入在计算机智能卡阅读器中的智能卡进行管理和访问控制。(系统服务)
snmp.exe 包含代理程序可以监视网络设备的活动并且向网络控制台工作站汇报。(系统服务)
snmptrap.exe 接收由本地或远程 SNMP 代理程序产生的陷阱消息，然后将消息传递到运行
在这台计算机上 SNMP 管理程序。(系统服务)
UtilMan.exe 从一个窗口中启动和配置辅助工具。(系统服务)
msiexec.exe 依据 .MSI 文件中包含的命令来安装、修复以及删除软件。(系统服务)
总结：
发现可疑进程的秘诀就是要多看任务管理器中的进程列表，看多了以后，一眼就可以发现可
疑进程，就象
找一群熟悉人中的陌生人一样。
分类：xp 技巧
Windows XP 系统注册表的实用技巧十则
1、XP 中让程序开机即运行的新方法
点击“开始”菜单中的“运行”，在打开的“运行”对话框中输入“Regedit”，打开注册表
编辑器。顺次展开注册表到HKEY_CURRENT_USERSoftwareMicrosoftWindows
NTCurrentVersionWindows 下，在这里新建一个字符串值，方法是右击主键“Windows”，
在弹出的菜单中选择“新建”→“串值”，把该字符串值命名为“load”。然后，双击“load”，
在弹出的窗口中将它的键值改为你想开机就自动运行的程序路径。要注意的是应该使用文件
的短文件名，即“C:Program Files”应该写为“C:Progra~1”。
2、屏蔽系统中的热键
点击“ 开始” → “ 运行”， 输入Regedit ， 打开注册表编辑器。然后依次打开到
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesExplorer，新建
一个双字节值，键名为“NoWindows Keys”，键值为“1”，这样就可以禁止用户利用系统热
键来执行一些禁用的命令。如果要恢复，只要将键值设为0 或是将此键删除即可。
3、关闭不用的共享
安全问题一直为大家所关注，为了自己的系统安全能够有保证，某些不必要的共享还是应该
关闭的。用记事本编辑如下内容的注册表文件，保存为任意名字的.Reg 文件，使用时双击
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即可关闭那些不必要的共享：
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceslanmanserverparameters]
"AutoShareServer"=dword:00000000
"AutoSharewks"=dword:00000000
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsa]
"restrictanonymous"=dword:00000001
4、修改服务名称和解释
在注册表HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices 下的次级主键就
是各个服务，选中任何一个次级主键，在右边可以看到DisplayName 和Description 两个字
符串，DisplayName 就是在“管理工具→服务”里面显示的名字，Description 就是对应服务
的描述。二者可以任意修改，但是次级主键名和其他的不能乱动。
5、取消磁盘空间不够警告提示
Windows XP 会自动监控磁盘空间剩余量，一旦磁盘空间不足的话，会提示你并挂起系统还
原功能。如果要取消的话， 就打开注册表编辑器， 找到
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesExplorer，新建
一个Dword 值NoLowDiskSpaceChecks，然后修改为1 即可。
6、自动关闭停止响应的程序
在Windows XP 操作系统中，我们可以通过修改注册表，使Windows XP 诊测到某个应用程
序已经停止响应时就自动关闭它，这样就不需要手工干预了。想要实现这个功能，请点击“开
始”→“运行”输入RegEdit，打开注册表编辑器，依次展示HKEY_CURRENT_USERControl
PanelDesktopAuto End Tasks，将其键值改为1 即可。
7、让“我的电脑”和“我的文档”“乾坤倒挂”
Win2000 以下版本的视窗操作系统的“我的电脑”的图表都是放在“我的文档”之上的，到
了Win2000 及其以后操作系统则正好相反。在Windows XP 中，我们可以利用修改注册表来
把“我的电脑”图标放在“我的文档”之上，具体操作步骤如下：在注册表中找到
HKEY_CLASSES_ROOTCLSID{450D8FBA-AD25-11D0-98A8-0800361B1103}，然后新建
Dword 值“SortOrderIndex”，并修改其键值为“54”（16 进制）。如果要把“我的文档”放
在首位的话，只需要修改“SortOrderIndex”的键值为48（16 进制）即可。
8、每次启动时保持桌面设置不变
我们可以通过修改注册表来保护我们的桌面设置，无论做了什么样的修改，只要重新启动之
后桌面就会恢复原样。步骤如下： 打开注册表编辑器， 找到
HKEY_CURRENT_USERSSoftwareMicrosoftWindowsCurrentVersionPolicesExplorer 子键
分支，在它的下面找到NoSaveSettings，其类型为REG_SZ，将其键值改为“0”，或者直接
删除该键值项，重新启动系统使设置生效。
9、禁止IE 下载文件
在有些公用电脑上需要禁止下载文件功能，虽然某些管理软件可以做到这一点，但安装调试
这类软件实在是太麻烦了。其实在注册表中稍作修改就可以满足大家的要求了。打开注册表
编辑器，找到HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet
SettingsZones3，然后在右边找到1803 这个DWORD 值，将其键值修改为3 即可。重新启
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动IE 看看还能不能够下载的？如果要取消限制的话，只需要还原DWORD 值为0 即可。
10、让IE 支持多线程下载
一般情况下，大家都使用多线程下载软件如Flashget 等下载文件，其实IE 也可以支持多线
程下载的，只是微软将这个功能给藏了起来。我们把它给挖出来就可以使用了。打开注册表
编辑器， 在注册表
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings 下新
建双字节值项“MaxConnectionsPerServer”，它决定了最大同步下载的连线数目，一般设定
为5 ～ 8 个连线数目比较好。另外， 对于HTTP 1.0 服务器， 可以加入名为
“MaxConnectionsPer1_0Server”的双字节值项，它也是用来设置最大同步下载的数目，也
可以设定为5～8
Windows XP 的几个使用技巧
一、快速缩放网页字体
笔者无意中将书压在了Ctrl 键上，再用鼠标滚轮滚动网页时，发现网页并没有上下滚
动，取而代之的是网页字体的缩放。按住Ctrl 键后，向上滚动滚轮字体缩小，向下滚动放
大。这个技巧只对网页上的文字有效，对图片无效。
二、屏幕键盘
用鼠标点开始-〉运行-〉敲入osk,就会弹出屏幕键盘，您就可以用鼠标完全操作键盘。
您还可以建立一个快捷方式快速启动屏幕键盘。在桌面上点鼠标右键-〉新建-〉快捷方式-〉
敲入osk-〉回车就完成了。如果您一只手拿着手机在通话，另一只手用鼠标操作键盘，十分
方便。
三、关闭报告错误
点开始-〉运行-〉敲入msconfig-〉服务-〉把Error Reporting Service 单选框的勾点掉，
再点确定就OK 了。以后再也没有程序因错误或兼容性不好被强行关闭后弹出的讨厌的报告
错误对话框了。
四、快速打开控制面板
把鼠标移动到“开始”上-〉点鼠标右键-〉属性-〉自定义（开始菜单）-〉高级-〉开始
菜单项目-〉显示为菜单-〉确定就行了，您以后就可以像打开程序一样在“开始”菜单中打
开一个控制面板的项目，很节约时间。
五、windows XP 常用快捷键
win：打开“开始”菜单
win+D：最小化或恢复windows 窗口
win+E：打开“资源管理器”
win+F：打开“搜索”对话框
win+Ctrl+F：打开“搜索计算机”对话框
win+F1：打开“帮助和支持中心”
win+R：打开“运行”对话框
win+break：打开“系统属性”窗口
win+L：锁定计算机
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win+U：打开“辅助工具管理器”
六、快速拷贝文件
笔者有这样的习惯，过一段时间就把硬盘上的文件分类整理一下，把图片放在picture
文件夹中，mp3 文件放在music 文件夹中等等，但来回复制、粘贴真的很烦琐，现在让我们
用一个简单的方法快速拷贝文件。选中一个文件夹如music-〉点鼠标右键创建一个快捷方式
-〉复制这个快捷方式-〉在SendTo 文件夹中粘贴此快捷方式。
SendTo 是windowsXP 的系统文件夹，“发送到”功能就是由它来实现的。现在我们选
中任意一个mp3，点鼠标右键在发送到中选择“快捷方式到music”，这个mp3 文件就被复
制到了music 文件夹中，是不是very easy！您还可以根据自己的需要制作software、txt、
webpage 等等，就看您的了！
七、给分页文件搬家
windows XP 运用的虚拟缓存技术可以将磁盘作为虚拟内存来使用，但同时会占用大量
的硬盘空间，这对于拥有小硬盘和将系统区分得很小的用户来说是很痛苦的，不但运行速度
慢，而且windows 会不时的让你整理磁盘，在windows9x 和me 下您是无法把分页文件
pagefile.sys 移动的，在XP 下您可以把这个文件移动到任何一个分区。操作过程如下：我的
电脑-〉（点鼠标右键）属性-〉高级-〉设置（性能）-〉高级-〉更改（虚拟内存）。在对话框
中您就可以制定把分页文件放在哪个分区以及文件的大小，给您充分的自由。
中级技巧
（以下内容来自安全之家）
IIS5 HTTP500 内部错误解决办法
作者： joiner
一.错误表现
IIS5 的HTTP 500 内部服务器错误是我们经常碰到的错误之一，它的主要错误表现
就是ASP 程序不能浏览但HTM 静态网页不受影响。另外当错误发生时，系统事件日
志和安全事件日志都会有相应的记录。
具体如下：
(一)IE 中的表现
当浏览以前能够正常运行的asp 页面时会出现如下的错误:
网页无法显示
您要访问的网页存在问题，因此无法显示。
请尝试下列操作：
打开 http://127.0.0.1/ 主页，寻找指向所需信息的链接。
单击刷新按钮，或者以后重试。
HTTP 500 - 内部服务器错误
Internet 信息服务
技术信息（支持个人）
详细信息：
Microsoft 支持
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电脑高手从这里开始 229976060
或者是:
Server Application Error
The server has encountered an error while loading an application durin
g the processing of your request. Please refer to the event log for mo
re detail information. Please contact the server administrator for ass
istance.
(二)安全日志记录(2 条)
事件类型: 失败审核
事件来源: Security
事件种类: 登录/注销
事件 ID: 529
日期: 2001-9-9
事件: 11:17:07
用户: NT AUTHORITYSYSTEM
计算机: MYSERVER
描述:
登录失败:
原因: 用户名未知或密码错误
用户名: IWAM_MYSERVER
域: MYDOM
登录类型: 4
登录过程: Advapi
身份验证程序包: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
工作站名: MYSERVER
事件类型: 失败审核
事件来源: Security
事件种类: 帐户登录
事件 ID: 681
日期: 2001-9-9
事件: 11:17:07
用户: NT AUTHORITYSYSTEM
计算机: MYSERVER
描述:
登录到帐户: IWAM_MYSERVER
登录的用户: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
从工作站: MYSERVER
未成功。错误代码是: 3221225578
(三)系统日志中的记录(2 条)
事件类型: 错误
事件来源: DCOM
事件种类: 无
事件 ID: 10004
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日期: 2001-9-9
事件: 11:20:26
用户: N/A
计算机: MYSERVER
描述:
DCOM 遇到错误“无法更新密码。提供给新密码的值包含密码中不允许的值。 ”
并且无法登录到 .IWAM_MYSERVER 上以运行服务器:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}
事件类型: 警告
事件来源: W3SVC
事件种类: 无
事件 ID: 36
日期: 2001-9-9
事件: 11:20:26
用户: N/A
计算机: MYSERVER
描述:
服务器未能转入应用程序 ';/LM/W3SVC/4/Root';。错误是 ';RunAs 的格式必须是<
域名><用户名>或只是<用户名>';。
若要获取关于此消息的更多的信息，请访问 Microsoft 联机支持站点:
http://www.microsoft.com/contentredirect.asp 。
二.原因分析
综合分析上面的错误表现我们可以看出，主要是由于IWAM 账号（在我的计算机即
是IWAM_MYSERVER 账号）的密码错误造成了HTTP 500 内部错误。
在详细分析HTTP500 内部错误产生的原因之前，先对IWAM 账号进行一下简要的
介绍：
IWAM 账号是安装IIS5 时系统自动建立的一个内置账号，主要用于启动进程之外
的应用程序的Internet 信息服务。IWAM 账号的名字会根据每台计算机NETBIOS 名字
的不同而有所不同，通用的格式是IWAM_MACHINE，即由“IWAM”前缀、连接线
“_”加上计算机的NETBIOS 名字组成。我的计算机的NETBIOS 名字是MYSERVER，
因此我的计算机上IWAM 账号的名字就是IWAM_MYSERVER，这一点与IIS 匿名账号
ISUR_MACHINE 的命名方式非常相似。
IWAM 账号建立后被Active Directory、IIS metabase 数据库和COM+应用程序三方
共同使用，账号密码被三方分别保存，并由操作系统负责这三方保存的IWAM 密码
的同步工作。按常理说，由操作系统负责的工作我们大可放心，不必担心出错，
但不知是BUG 还是其它什么原因，系统的对IWAM 账号的密码同步工作有时会失败，
使三方IWAM 账号所用密码不统一。当IIS 或COM+应用程序使用错误IWAM 的密码登录
系统，启动IIS Out-Of-Process Pooled Applications 时，系统会因密码错误而
拒绝这一请求，导致IIS Out-Of-Process Pooled Applications 启动失败，也就
是我们在ID10004 错误事件中看到的“不能运行服务器{3D14228D-FBE1-11D0-995
D-00C04FD919C1} ”（这里{3D14228D-FBE1-11D0-995D-00C04FD919C1} 是IIS O
ut-Of-Process Pooled Applications 的KEY），不能转入IIS5 应用程序，HTTP 5
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00 内部错误就这样产生了。
三.解决办法
知道了导致HTTP 500 内部错误的原因，解决起来就比较简单了，那就是人工同步
IWAM 账号在Active Directory、IIS metabase 数据库和COM+应用程序中的密码。
具体操作分三步,均需要以管理员身份登录计算机以提供足够的操作权限（IWAM 账
号以IWAM_MYSERVER 为例）。
（一）更改Active Directory 中IWAM_MYSERVER 账号的密码
因IWAM 账号的密码由系统控制，随机产生，我们并不知道是什么，为完成下面两
步的密码同步工作，我们必须将IWAM 账号的密码设置为一个我们知道的值。
1、选择“开始”->“程序”->“管理工具”->"Active Directory 用户和计算机"，
启动“Active Directory 用户和计算机”管理单元。
2、单击“user”，选中右面的“IWAM_MYSERVER”，右击选择?*** 厣杳苈?T)...”，
在跳出的重设密码对方框中给IWAM_MYSERVER 设置新的密码，这儿我们设置成
“Aboutnt2001”（没有引号的），确定，等待密码修改成功。
（二）同步IIS metabase 中IWAM_MYSERVER 账号的密码
可能因为这项改动太敏感和重要，微软并没有为我们修改IIS metabase 中IWAM_M
YSERVER 账号密码提供一个显式的用户接口，只随IIS5 提供了一个管理脚本adsut
il.vbs，这个脚本位于C:inetpubadminscripts 子目录下（位置可能会因你安装
IIS5 时设置的不同而有所变动）。
adsutil.vbs 脚本功能强大，参数非常多且用法复杂，这里只提供使用这个脚本修
改IWAM_MYSERVER 账号密码的方法:
adsutil SET w3svc/WAMUserPass Password
"Password"参数就是要设置的IWAM 账号的新的密码。因此我们将IIS metabase 中
IWAM_MYSERVER 账号的密码修改为“Aboutnt2001”的命令就是：
c:InetpubAdminScripts>adsutil SET w3svc/WAMUserPass "Aboutnt2001"
修改成功后，系统会有如下提示：
WAMUserPass: (String) "Aboutnt2001"
（三）同步COM+应用程序所用的IWAM_MYSERVER 的密码
同步COM+应用程序所用的IWAM_MYSERVER 的密码，我们有两种方式可以选择:一种
是使用组件服务MMC 管理单元，另一种是使用IWAM 账号同步脚本synciwam.vbs。
1、使用组件服务MMC 管理单元
（1）启动组件服务管理单元：选择“开始”->“运行”->“MMC”，启动管理控
制台,打开“添加/删除管理单元”对话框,将“组件服务”管理单元添加上。
（2）找到“组件服务”->“计算机”->“我的电脑”->“COM+应用程序”->“O
ut-Of-Process Pooled Applications”，右击“Out-Of-Process Pooled Appli
cations”->“属性”。
（3）切换到“Out-Of-Process Pooled Applications”属性对话框的“标志”选
项卡。“此应用程序在下列账户下运行”选择中“此用户”会被选中，用户名是
“IWAM_MYSERVER”。这些都是缺省的，不必改动。在下面的“密码”和“确认密
码”文本框内输入正确的密码“Aboutnt2001”，确定退出。
（4）系统如果提示“应用程序被一个以上的外部产品创建。你确定要被这些产品
支持吗？”时确定即可。 |
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